1) Pine Belt offers many calling features that can assist in daily tasks. Some of these features include:

 

• Automatic Recall

• Automatic Call Back

• Distinctive Ringing

• Call Forwarding

• Caller Name and Number delivery

• Call Waiting

• Speed Calling

• Call Transfer, Selective Call Acceptance

• Selective Call Rejection

• Call Tracing

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2) Customers who have a visual or physical disability rendering them unable to use a telephone directory may qualify for free Local Directory Assistance.

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3) The Alabama Relay Center may be reached simply by dialing 711. The Pine Belt Telephone Directory includes information regarding Telephone Relay Service (“ATRS”), which provides an operator twenty-four hours a day, seven days a week who relays TTY/TDD (Telecommunications Devices for the Deaf) messages between person with speech, hearing or hard of hearing disabilities and hearing persons. Speech-to Speech (STS) Relay Service, which allows speech-disabled person with a voice synthesizer to complete calls, is also available through ATRS. These services are also available in Spanish.

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4) We offer desk telephones with amplified handsets for lease or purchase

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5) Pine Belt’s voice mail service is compatible with many peripheral devices and specialized customer premise equipment that can be interconnected with Pine Belt’s network.

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6) Pine Belt offers Closed Captioning service for its video service subscribers, which allows persons with hearing disabilities to have access to television programming by displaying the audio portion of a television program as test on the television screen.

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For more information, see a customer service representative or call the local business office at 334-385-2106 or 888-810-4638.