Device Protection Plan
Coverage that's there for you when your mobile device isn't
Don’t pay full price for a replacement device. Our Device Protection Plan covers you against accidental damage, handling issues, and mechanical or electrical defects. Sign up today and protect your device with confidence.
What's Covered
- Accidental damage from handling (“ADH”)
- Damaged or defective buttons
- Damaged or defective connectivity ports
- Defective pixels
- Power surge
- Dust damage
- Internal overheating
- Internal humidity and/or condensation
Affordable Protection Plans That Pay Off
Our low-cost monthly protection plans are designed to fit your needs and budget. Whether it’s accidental damage, handling issues, or mechanical failures, our plans help you avoid costly repairs or full replacement prices — saving you money in the long run.
Standard
Protection Plan-
$25 Deductible
-
No Cancellation Fee
-
No Surprise Costs
Smartphone or Tablet
Protection Plan-
$25 Deductible
-
No Cancellation Fee
-
No Surprise Costs
Fixed Wireless
Protection Plan-
$25 Deductible
-
No Cancellation Fee
-
No Surprise Costs
Frequently Asked Questions
Have questions about our Protection Plans? Below, you’ll find answers to the most common questions.
What’s not covered?
Normal wear, pre-existing damage or malfunction, theft or loss, and cosmetic damage to your device are not covered.
What type of replacement equipment is available?
For Claims where replacement is approved, replacements may be new or reconditioned equipment and may have minor flaws. If the exact make and model is not available, you will receive a similar device of equal monetary value.
What is the cancellation policy?
If you enroll in the plan you may cancel your coverage at any time with no cancellation fee.
How do I reach customer support?
Call 334-385-5000 and we will do your best to resolve any questions or concerns that you may have.